Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hampton Inn Utica

Hampton Inn Utica

July 15, 2026

5  out of  5
rating by Hampton Inn Utica
"Great Guest at the Hampton Inn"
We responded:
"THANK YOU. I was able to Run the Boilermaker because of Alexis and how she went out of her way to accommodate me. The Stay was great and all your Services are very much appreciated.

John Capobianco"
Profile photo of Hollie Fritz

Hollie Fritz

July 8, 2026

5  out of  5
rating by Hollie Fritz
"John has always been there for us. He's very honest with his quotes and he will tell you if you have a good deal with another company."
We responded:
"Hollie - thank you for the very kind words and the wonderful review. Always happy to Serve you and your family

john"
Profile photo of Lora Chamberlain

Lora Chamberlain

July 3, 2026

5  out of  5
rating by Lora Chamberlain
"John and his staff are wonderful!"
We responded:
"Lora - Thank you so much for the kind words and the Wonderful 5 Star Google Rating. I am grateful for your loyalty to me all these years and we appreciate all that you have done on the Operations side to help us and the Agency Force throughout the years. John Capobianco"
Profile photo of Greg Zampier

Greg Zampier

July 2, 2026

5  out of  5
rating by Greg Zampier
"Every Time I call the office Kristy is super helpful, answers all my questions or follows up if she needs to get some information. John Capobianco is lucky to have her on the team. Thanks, Kristy."
We responded:
"Greg-Thank you for the kind words about Kristy. Yes, I am truly blessed to have Kristy for 29 years now. She is patient, kind, helpful and understanding and it is always so nice to hear that she is appreciated and recognized by our Policyholders, like yourself. Thank you also for the wonderful 5 Star Google review. I am grateful to you for your loyalty to me all these years! john"
Profile photo of Deborah ODonnell

Deborah ODonnell

June 16, 2026

5  out of  5
rating by Deborah ODonnell
"Very quick response to a request I had. Kelly was very helpful and accommodating."
We responded:
"Deborah-thank you so much for the kind words about Kelly. I am so glad we were able to assist you. I appreciate the 5 Star Google review and it is a pleasure to serve you.

John Capobianco"
Profile photo of Cassie Gleason

Cassie Gleason

June 15, 2026

5  out of  5
rating by Cassie Gleason
"The staff have been really awesome! Kelly always gets right back to me!!"
We responded:
"Cassie - Thank you so much for the kind words for my Staff and Kelly in particular. That was very nice and thoughtful of you to give such a wonderful 5 Star review!

It is our pleasure to serve you and appreciate your business!

Thanks Again.

john

"
Profile photo of Jim Spear

Jim Spear

June 12, 2026

5  out of  5
rating by Jim Spear
"friendly and helpful, what else can you ask for in an insurance agency."
We responded:
"Jim
Thank you so much for the kind words and the great google review. It's always great to hear good things about My Agency. It is out pleasure to serve you.

Thank you again.

John Capobianco"
Profile photo of Kenn Brown

Kenn Brown

June 7, 2026

5  out of  5
rating by Kenn Brown
"In the four (4)-years I have served as president of our HOA the expectation that when issues involving insurance matters are needed to be dealt with, our agent John Capobianco is front and center. I have found John to be forthright and professional throughout all of our dealings. He is low keyed but always maintains a sense of balance when an issue rises to a level of intervention and assessment with an opinion being required. He is thorough and follows up on all matters."
We responded:
"Kenn-That is very kind of you to say such nice words and give a great Google review. Please know it is my Honor to serve your Community, and I am grateful for your loyalty to me. Again, Thank you very much. john Capobianco"
Profile photo of Samantha Iversen

Samantha Iversen

May 26, 2026

5  out of  5
rating by Samantha Iversen
"Kelly Edmonds was very helpful when my car was totaled. She always followed up with me and was very efficient."
We responded:
"Samantha-Thank you very much for the kind words for Kelly and sorry for your Misfortune. Also, it was very nice of you to give a 5 Star Google review. I am glad Kelly was able to assist you during this difficult time. We appreciate your business.

John Capobianco"
Profile photo of Jean Carlino

Jean Carlino

May 24, 2026

5  out of  5
rating by Jean Carlino
"I have worked with John and his staff for over 40 years. They have always been quick to respond to any questions I have. The staff is professional, courteous, and very knowledgeable."
We responded:
"Jean-Thank you so much for the kind words and the wonderful 5 Star Google review. that was very kind of you. It has been our pleasure to serve you and your family all these years. Thank you for your loyalty to me.

John"
Profile photo of Doris Kullman

Doris Kullman

May 21, 2026

5  out of  5
rating by Doris Kullman
"Kelly listened closely to my needs, was very knowledgeable and quickly resolved the issue. I've been with Capobianco for many years because their staff is top-notch."
We responded:
"Doris-Thank you for the kind words and the wonderful 5-star Google review. I am blessed to have my wonderful Staff, and your recognition of Kelly is so very much appreciated. You and Ken have been so loyal to me for many years and I am grateful to you both and we are always here for you.

Sincerely
John Capobianco"
Profile photo of Allison L

Allison L

May 21, 2026

5  out of  5
rating by Allison L
"John and his team are the best! They are always kind and very helpful. State farm provides great insurance coverage. This is the lowest my car insurance has ever been. I will continue to work with them every year!"
We responded:
"Thank you Ally for the very kind words and the great Google Review. We are always happy to help you both and appreciate your loyalty to me and State Farm.

John Capobianco"
Profile photo of Hannah Chen

Hannah Chen

May 15, 2026

5  out of  5
rating by Hannah Chen
"John and Jennifer are so wonderful and very efficient and helpful when needed. Thank you so very much for all your help! We're so lucky to have you serving in our neighborhood!"
Profile photo of Kelly Lambert

Kelly Lambert

May 13, 2026

5  out of  5
rating by Kelly Lambert
"John's office has been great to work with. They are extremely responsive and helpful! It's a pleasure to work with him and his team!"
We responded:
"Kelly - Thank you so much for the kind words for my Agency and the Wonderful 5 Star Google Review. It is our pleasure to serve you, and we appreciate all the opportunities you give us. Thank you again. John Capobianco"
Profile photo of Donna Imfeld

Donna Imfeld

May 12, 2026

5  out of  5
rating by Donna Imfeld
"Kelly and John have been handling our insurance for over 8years and we have had nothing but great appreciation for all they have done for us. Never any problems and super fast response! Totally recommend."
We responded:
"Donna - Thank you so much for your very kind words for Kelly and me along with the Wonderful 5 Star Google Review! We appreciate your loyalty and it is our pleasure to serve you. John Capobianco"
Profile photo of William B Eimicke

William B Eimicke

May 8, 2026

5  out of  5
rating by William B Eimicke
"Jen and john are fabulous!!!"
We responded:
"Bill-Thank you so much for the kind words for Jenn and me as well as the 5 Star Google Review! That means a lot. We go back many years, and I am so grateful for your loyalty to me all this time. It is always our pleasure to serve you.

John Capobianco "
Profile photo of Lawrence Hooley

Lawrence Hooley

May 1, 2026

5  out of  5
rating by Lawrence Hooley
"John has been my Insurance Agent for as long as I can remember. His agency and the people that work there have been outstanding. Fair pricing and always a fast response for anything I need in a pinch."
We responded:
"Larry-That is so very kind of you to offer those kind words about myself and my Staff as well as the Wonderful 5 Star google review.

We do go back a longtime and I am so grateful for your loyalty all these years. It has been my Honor to Serve you. Thank you again!!

Best Regards,

john Capobianco"
Profile photo of Andy Christodoulou

Andy Christodoulou

April 27, 2026

5  out of  5
rating by Andy Christodoulou
"John Capobianco is always available any time I contact him to answer my insurance questions. I very highly recommend him."
We responded:
"Andy-thank you for the very kind words and that 5 Star Google Review. I am always glad to help you in any way I can. Thanks for always thinking of me.

Best Regards

john"
Profile photo of Linda Freeman

Linda Freeman

April 27, 2026

5  out of  5
rating by Linda Freeman
"Kristy was very helpful and efficient. She responded to my request immediately. I’m glad I was able to handle my business without having to make a special trip to the office. I highly recommend this office for your insurance needs."
We responded:
"Linda-Thank you so much for your kind words about Kristy and the wonderful 5 Star Google review. I am truly blessed to have Kristy and my loyal Staff to assist me in providing the best Service we can to our loyal Policyholders such as you.

We appreciate you and are honored to serve you.

thank you again

John Capobianco"
Profile photo of David Tarricone

David Tarricone

April 27, 2026

5  out of  5
rating by David Tarricone
"The staff at John's office are always very helpful, quick to provide solutions, and a pleasure to deal with. He has been my agent for over 35 years and will continue to be."
We responded:
"Dave-thank you so much for your very kind words about my Staff and My Agency and the wonderful 5 Star google review. I appreciate your loyalty to me and State Farm for all those years. I appreciate you and it is our pleasure to Serve you!

Sincerely

John"
Profile photo of Janet Rucki

Janet Rucki

April 27, 2026

5  out of  5
rating by Janet Rucki
"I just bought a new car from PA and needed to get insurance info to get it shipped. Have dealt with both Kristi and Jen in the past and they are exceptional in their service. John knows excellent staff when he hires them! Thank you for the ease of paperwork in insuring my new vehicle."
We responded:
"Janet - Thank you so much for the kind words for Kristy and Jenn. Also, it was so nice of you to provide that wonderful 5 Star Google review. We go back a long time (even though we are still young) and serving you and Guy all these years has been an Honor. I am very grateful for your loyalty, and you both will always be very special to me!!

Best Regards

john"
Profile photo of anthony blancha

anthony blancha

April 22, 2026

5  out of  5
rating by anthony blancha
"Jenn is always such a huge help when needing anything from this location!!
Us dealers and your customers appreciate the efforts!"
We responded:
"Anthony-Thank you so much for such a great review and your praise of Jenn. It is always appreciated when we get positive feedback and one of my Staff Assistants are recognized in such a positive way.

We are grateful for your kind words and Jenn is as well. We are always glad to assist anytime we can. Thank you again.

john Capobianco"
Profile photo of Ronald Jordan

Ronald Jordan

April 17, 2026

5  out of  5
rating by Ronald Jordan
"I’ve been with John and his staff for over 40 years. I’ve had several claims, never a problem, always helpful. Could not be more pleased."
We responded:
"Ron-Thank you so much for such a nice 5 Star Google Review!! We go back a long time (although we are still very young!) and it has always been my pleasure to serve you, Dawn and your Family over the years. I appreciate your loyalty and am grateful for your Business.

Best Regards,

John"
Profile photo of Rose Sopok

Rose Sopok

April 16, 2026

5  out of  5
rating by Rose Sopok
"John has been our agent since 1987 when we were all “young”. It has been a pleasure to work with him and his staff over the years. They are all very competent, knowledgeable, respectful, and always go above and beyond to help any situation. We are grateful to his knowledge. Personally resolves any issue if need be and follows up to make sure we are happy with the outcome. We have insured all our cars and homes with ONE agent throughout our life and have been extremely happy and blessed to know John Capobianco !!"
We responded:
"Rose-thank you so much for the very kind words for myself and my amazing Ladies. I am very grateful for your loyalty to me all these years and most appreciative of your business. We will always be here for you. BTW - We are STILL young!!! Well maybe not exactly young BUT certainly not old!!! It's just that we've been around a long time!! Thank you again for the wonderful 5 Star Google Review and kind words.

Best
John "
Profile photo of Theresa Nobles

Theresa Nobles

April 16, 2026

5  out of  5
rating by Theresa Nobles
"John and his team at State Farm have been amazing since we signed on w/ their policies 13 years ago. We have all major policies with him/them and they have been wonderful in every situation in which we have needed them. We are two busy, working parents and I enjoy having that local office/team that I can reach out to, no matter what. I can email John at any time and he is always prompt with his response, direct w/ instructions and more importantly, always supportive and kind. Thank you for making life easier by how you do what you do."
We responded:
"Theresa-Thank you so very much for the kind words for me and my Staff. It is so nice to get such positive feedback and to be appreciated. I am very grateful to you and your Family for your loyalty to my all these years. We will always be here for you. Sincerely- John Capobianco "