State Farm® Insurance Agent John Capobianco
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Koshgarian
August 18, 2026
5
out of
5
rating by Robert Koshgarian
"I can’t say enough positive things about John. He took care of all the details for me in a recent transaction that was complex and involved working extensively with a government agency to break through the red tape and get things taken care of. Truly understands what excellent customer service is all about. I would highly recommend him."
We responded:
"Bob-Thank you so much for your very kind words and the wonderful 5 Star google review. I remember your dad fondly and am grateful for his loyalty to me for many years, It is truly a pleasure to serve you. Thank you again.
john"
John Simon
August 17, 2026
5
out of
5
rating by John Simon
"John and his office (especially Christie)have been great: John has handled all of our insurance needs for 42 years, on one occasion interceding with State Farm to help reverse an inappropriate rate hike. More recently, Christie helped navigate our journey through obtaining a settlement for a car rented using my American Express card."
We responded:
"John-thank you so much for your kind words and the wonderful review. It has been our pleasure to serve you and Susan all these years and I am so grateful for your loyalty to me and State Farm.
Be well and my best to Susan.
john"
Rachell Derkowski
August 17, 2026
5
out of
5
rating by Rachell Derkowski
"I can’t say enough great things about this company! The staff is absolutely amazing, always willing to work with you, and truly goes above and beyond when it comes to helping with insurance needs. They are professional, caring, and make the whole process so much easier. It’s hard to find this level of customer service these days. Highly recommend!"
We responded:
"Rachell-thank you so much for your very kind words and wonderful 5 Star google review. It has been our pleasure to serve you both all these years and we are so grateful for your loyalty to us. We will always be here for you. Best - John Capobianco"
Hannah Chen
August 4, 2026
5
out of
5
rating by Hannah Chen
"Wonderful services!"
Robert Marchiony
July 19, 2026
5
out of
5
rating by Robert Marchiony
"John has handled my home, auto and other insurance needs for over 25 years. He is incredibly knowledgeable and the customer service is second to none. I have referred many friends who have also been pleased with John's service and rates."
We responded:
"Rob-thank you for the kind words and the wonderful Google review.
I appreciate your loyalty to me all these years and your referrals .
It is my honor to serve you.
john"
Hampton Inn Utica
July 15, 2026
5
out of
5
rating by Hampton Inn Utica
"Great Guest at the Hampton Inn"
We responded:
"THANK YOU. I was able to Run the Boilermaker because of Alexis and how she went out of her way to accommodate me. The Stay was great and all your Services are very much appreciated.
John Capobianco"
Hollie Fritz
July 8, 2026
5
out of
5
rating by Hollie Fritz
"John has always been there for us. He's very honest with his quotes and he will tell you if you have a good deal with another company."
We responded:
"Hollie - thank you for the very kind words and the wonderful review. Always happy to Serve you and your family
john"
Lora Chamberlain
July 3, 2026
5
out of
5
rating by Lora Chamberlain
"John and his staff are wonderful!"
We responded:
"Lora - Thank you so much for the kind words and the Wonderful 5 Star Google Rating. I am grateful for your loyalty to me all these years and we appreciate all that you have done on the Operations side to help us and the Agency Force throughout the years. John Capobianco"
Greg Zampier
July 2, 2026
5
out of
5
rating by Greg Zampier
"Every Time I call the office Kristy is super helpful, answers all my questions or follows up if she needs to get some information. John Capobianco is lucky to have her on the team. Thanks, Kristy."
We responded:
"Greg-Thank you for the kind words about Kristy. Yes, I am truly blessed to have Kristy for 29 years now. She is patient, kind, helpful and understanding and it is always so nice to hear that she is appreciated and recognized by our Policyholders, like yourself. Thank you also for the wonderful 5 Star Google review. I am grateful to you for your loyalty to me all these years! john"
Deborah ODonnell
June 16, 2026
5
out of
5
rating by Deborah ODonnell
"Very quick response to a request I had. Kelly was very helpful and accommodating."
We responded:
"Deborah-thank you so much for the kind words about Kelly. I am so glad we were able to assist you. I appreciate the 5 Star Google review and it is a pleasure to serve you.
John Capobianco"
Cassie Gleason
June 15, 2026
5
out of
5
rating by Cassie Gleason
"The staff have been really awesome! Kelly always gets right back to me!!"
We responded:
"Cassie - Thank you so much for the kind words for my Staff and Kelly in particular. That was very nice and thoughtful of you to give such a wonderful 5 Star review!
It is our pleasure to serve you and appreciate your business!
Thanks Again.
john
"
Jim Spear
June 12, 2026
5
out of
5
rating by Jim Spear
"friendly and helpful, what else can you ask for in an insurance agency."
We responded:
"Jim
Thank you so much for the kind words and the great google review. It's always great to hear good things about My Agency. It is out pleasure to serve you.
Thank you again.
John Capobianco"
Kenn Brown
June 7, 2026
5
out of
5
rating by Kenn Brown
"In the four (4)-years I have served as president of our HOA the expectation that when issues involving insurance matters are needed to be dealt with, our agent John Capobianco is front and center. I have found John to be forthright and professional throughout all of our dealings. He is low keyed but always maintains a sense of balance when an issue rises to a level of intervention and assessment with an opinion being required. He is thorough and follows up on all matters."
We responded:
"Kenn-That is very kind of you to say such nice words and give a great Google review. Please know it is my Honor to serve your Community, and I am grateful for your loyalty to me. Again, Thank you very much. john Capobianco"
Samantha Iversen
May 26, 2026
5
out of
5
rating by Samantha Iversen
"Kelly Edmonds was very helpful when my car was totaled. She always followed up with me and was very efficient."
We responded:
"Samantha-Thank you very much for the kind words for Kelly and sorry for your Misfortune. Also, it was very nice of you to give a 5 Star Google review. I am glad Kelly was able to assist you during this difficult time. We appreciate your business.
John Capobianco"
Jean Carlino
May 24, 2026
5
out of
5
rating by Jean Carlino
"I have worked with John and his staff for over 40 years. They have always been quick to respond to any questions I have. The staff is professional, courteous, and very knowledgeable."
We responded:
"Jean-Thank you so much for the kind words and the wonderful 5 Star Google review. that was very kind of you. It has been our pleasure to serve you and your family all these years. Thank you for your loyalty to me.
John"
Doris Kullman
May 21, 2026
5
out of
5
rating by Doris Kullman
"Kelly listened closely to my needs, was very knowledgeable and quickly resolved the issue. I've been with Capobianco for many years because their staff is top-notch."
We responded:
"Doris-Thank you for the kind words and the wonderful 5-star Google review. I am blessed to have my wonderful Staff, and your recognition of Kelly is so very much appreciated. You and Ken have been so loyal to me for many years and I am grateful to you both and we are always here for you.
Sincerely
John Capobianco"
Allison L
May 21, 2026
5
out of
5
rating by Allison L
"John and his team are the best! They are always kind and very helpful. State farm provides great insurance coverage. This is the lowest my car insurance has ever been. I will continue to work with them every year!"
We responded:
"Thank you Ally for the very kind words and the great Google Review. We are always happy to help you both and appreciate your loyalty to me and State Farm.
John Capobianco"
Kelly Lambert
May 13, 2026
5
out of
5
rating by Kelly Lambert
"John's office has been great to work with. They are extremely responsive and helpful! It's a pleasure to work with him and his team!"
We responded:
"Kelly - Thank you so much for the kind words for my Agency and the Wonderful 5 Star Google Review. It is our pleasure to serve you, and we appreciate all the opportunities you give us. Thank you again. John Capobianco"
Donna Imfeld
May 12, 2026
5
out of
5
rating by Donna Imfeld
"Kelly and John have been handling our insurance for over 8years and we have had nothing but great appreciation for all they have done for us. Never any problems and super fast response! Totally recommend."
We responded:
"Donna - Thank you so much for your very kind words for Kelly and me along with the Wonderful 5 Star Google Review! We appreciate your loyalty and it is our pleasure to serve you. John Capobianco"
William B Eimicke
May 8, 2026
5
out of
5
rating by William B Eimicke
"Jen and john are fabulous!!!"
We responded:
"Bill-Thank you so much for the kind words for Jenn and me as well as the 5 Star Google Review! That means a lot. We go back many years, and I am so grateful for your loyalty to me all this time. It is always our pleasure to serve you.
John Capobianco "
Lawrence Hooley
May 1, 2026
5
out of
5
rating by Lawrence Hooley
"John has been my Insurance Agent for as long as I can remember. His agency and the people that work there have been outstanding. Fair pricing and always a fast response for anything I need in a pinch."
We responded:
"Larry-That is so very kind of you to offer those kind words about myself and my Staff as well as the Wonderful 5 Star google review.
We do go back a longtime and I am so grateful for your loyalty all these years. It has been my Honor to Serve you. Thank you again!!
Best Regards,
john Capobianco"
Andy Christodoulou
April 27, 2026
5
out of
5
rating by Andy Christodoulou
"John Capobianco is always available any time I contact him to answer my insurance questions. I very highly recommend him."
We responded:
"Andy-thank you for the very kind words and that 5 Star Google Review. I am always glad to help you in any way I can. Thanks for always thinking of me.
Best Regards
john"
Linda Freeman
April 27, 2026
5
out of
5
rating by Linda Freeman
"Kristy was very helpful and efficient. She responded to my request immediately. I’m glad I was able to handle my business without having to make a special trip to the office. I highly recommend this office for your insurance needs."
We responded:
"Linda-Thank you so much for your kind words about Kristy and the wonderful 5 Star Google review. I am truly blessed to have Kristy and my loyal Staff to assist me in providing the best Service we can to our loyal Policyholders such as you.
We appreciate you and are honored to serve you.
thank you again
John Capobianco"
David Tarricone
April 27, 2026
5
out of
5
rating by David Tarricone
"The staff at John's office are always very helpful, quick to provide solutions, and a pleasure to deal with. He has been my agent for over 35 years and will continue to be."
We responded:
"Dave-thank you so much for your very kind words about my Staff and My Agency and the wonderful 5 Star google review. I appreciate your loyalty to me and State Farm for all those years. I appreciate you and it is our pleasure to Serve you!
Sincerely
John"
Janet Rucki
April 27, 2026
5
out of
5
rating by Janet Rucki
"I just bought a new car from PA and needed to get insurance info to get it shipped. Have dealt with both Kristi and Jen in the past and they are exceptional in their service. John knows excellent staff when he hires them! Thank you for the ease of paperwork in insuring my new vehicle."
We responded:
"Janet - Thank you so much for the kind words for Kristy and Jenn. Also, it was so nice of you to provide that wonderful 5 Star Google review. We go back a long time (even though we are still young) and serving you and Guy all these years has been an Honor. I am very grateful for your loyalty, and you both will always be very special to me!!
Best Regards
john"